At Kakny, we use only genuine 925 sterling silver. No cheap metals. No fake plating. Ever.

Silver is timeless, hypoallergenic, and built to last. It shines with a soft elegance, and develops a unique patina over time — aging gracefully with you. It’s gentle on the skin, safe for sensitive wearers, and easy to care for.

We believe quality starts with honesty. What you see is what you get — real silver, real value, real beauty.

That’s the Kakny promise:
Handmade. Honest. From the heart.

Arrival Time = processing time + Shipping time

processing time: 3 business days to pack & process your order.

Shipping time：Air express transportation (5 - 8 business days)

After you order about 10 working days or so can be delivered to your specified address, sometimes faster, encountered irresistible factors will be slightly delayed, under normal circumstances 95% of the orders can be normal fulfillment!

TRACK YOUR ORDER ：https://kakny.com/apps/parcelpanel

After the order is shipped, we will send you the tracking information and number by email or instagram, you can click here to enter your query.

Have an account?Great! Login and head over to your kakny account and select "My Orders" to review your order status. Once your order is packed and ready to ship, you’ll receive a tracking number via email so you can keep an eye on its activity while it makes its way to you.

Don't have an account?Don't worry! You can now create an account using the same email address you used to place your order, which will appear under “My Orders”. Once your order is processed and shipped, the tracking number will be sent automatically!

Order Tracking Inquiry Page：https://kakny.com/apps/parcelpanel

At present, we are able to offer shipping to the following countries: USA, Canada, Australia, New Zealand, Hong Kong, Singapore, Japan, Germany, France, Italy, UK, Austria, Belgium, Denmark, Finland, Ireland, Netherlands, Norway, Sweden, Switzerland.

We are headquartered in Hong Kong with studios in California and Pennsylvania.

Headquarters address: Unit C,9/F Winning House,No.72-76 Wing Lok Street Sheung Wan HongKong

Air nature contains traces of sulfur and oxides, on the sterling silver has a certain corrosive effect, wear a period of time, silver will lose surface luster, is a natural phenomenon, no need to worry about, daily attention to maintenance, then the color luster has a relatively long time to maintain, but also with our complimentary tools to restore the brightening of the normal circumstances do not recommend using!

1. store in the original bag in a ziplock bag when not worn.

2. Please avoid contact with cosmetics, perfume, shower gels, disinfectants and other activities containing chemicals.

3. Sterling silver jewelry such as oxidation phenomenon can be used to restore our complimentary tools, normal conditions are not recommended.

4:Dodo gold products can not use silver wash or use brightening tools too hard to avoid damage to the surface layer.

5:Avoid pulling or strong collision when wearing.

The materials used in kakny jewelry consist of stainless steel or sterling silver or materials that meet safety standards and will not turn your skin green. We are confident in the quality of our craftsmanship already. No inferior products, no nickel or other harmful ingredients.

All our jewelry is nickel-free making it safe for sensitive skin. That being said, skin sensitivity may come from other materials such as, copper and brass. If you are allergic to those materials, please follow our jewelry materials guide to make informed decisions on your jewelry purchases with us.

All our jewelry is nickel-free making it safe for sensitive skin. That being said, skin sensitivity may come from other materials such as, copper and brass. If you are allergic to those materials, please follow our jewelry materials guide to make informed decisions on your jewelry purchases with us.

The fastest way: contact us by clicking on the blue icon in the bottom right corner of the store or email kakny@kakny.com

or Click “you can click here to jump to our instagram”

Official instagram: Kaknyjewelry

Please see the return guidelines listed below to find out if your purchase is eligible for a return. We offer free 30-day returns for all buyers in the United States. Shipping charges are non-refundable and the return period starts from the date of shipment delivery/pickup. Return shipping is the responsibility of the buyer!

To qualify for a return:1:We are confident in the quality of our products, all our products will be quality checked before shipment, and all the pictures in our store are also taken in real life, upon receipt of the goods, please check whether they are damaged first, non-quality problems are non-returnable, if you are not satisfied with it then follow the process of contacting us and return the goods for a refund.



2:The item must be kept in its original condition, without signs of wear and tear or damage.



3:Items returned by mail must be in their original packaging (including tags, boxes and bags)



4:If the product is found to be broken after receiving the goods please contact us at the first time, we are very happy to help you solve the problem, we pay great attention to this aspect, thank you!

START YOUR RETURN HERE:Please email us at: kakny@kakny.com and include the following:

1: Order number

2: The item you are returning for a refund

3: Explanation of why you are returning the item for a refund (If you find damage when you receive the item, please include a photo) NOTE: Some of our styles are made with old vintage craftsmanship and this is not damage.

At the final stage of checkout, kakny will automatically credit the buyer's total for taxes.
kakny will be responsible for remitting the tax information to the relevant tax authorities.
All tax issues are the responsibility of the buyer, not the seller.
This is a standard rule in e-commerce. (VAT rate varies per country, subject to final checkout display)

of our website is secure. We use HTTPS (Hypertext Transfer Protocol Secure) instead of HTTP, here are the differences:

Data encryption: HTTPS uses the SSL/TLS protocol to encrypt the data transmitted between your browser and our website. This means that your personal information and payment details are secure and cannot be intercepted by third parties.
Data Integrity: With HTTPS, the data you send and receive is protected from being altered or corrupted in transit. This ensures that the information you provide reaches our servers intact.
Authentication: HTTPS authenticates our website with a digital certificate. This ensures that you are connecting to a legitimate kakny® site and not an imposter site, protecting you from phishing attacks.
You can verify that you are visiting a secure page by locating the padlock icon in your browser's address bar and ensuring that the URL begins with “https://”. https://www.kakny.com

You can place an order on our website using a major credit card, debit card or PayPal. At this time, we do not accept checks or money orders. If Visa, MasterCard, Discover or AMEX card purchases exceed the customer's available credit limit or debit amount, kekny
will not be responsible for any bank charges. All orders are subject to acceptance.

Sorry, we currently do not support installment payments.

Is delivery free?

For your convenience, we offer two shipping options. Shipping is free on orders over $100. Standard orders cost $10 to deliver.

kakny is not responsible for any taxes/duties/fees on delivery. Different countries have different tax rates. Please check with your local post office for accurate information.

If you need to make any changes to your order, including cancelling of the order, or changing the shipping address, please reach out within 24 hours of placing the order.

Please note that we strive to ship your order as quickly as possible and we may not be able to cancel or update your order upon request. Orders cannot be canceled or changed if we have already processed the shipment.

To cancel an order or change your address, please contact our convenient customer service at the bottom right corner of the store's homepage or send an e-mail with your order number to kakny@kakny.com

If you need to change the shipping address, please reach out within 24 hours of placing the order.

Kindly note that we work hard to get your order dispatched as quickly as possible, we may not be able to cancel or update your order upon request.

To cancel your order or change your address, please contact our convenient customer service at the bottom right corner of the store homepage, or email kakny@kakny.com with your order number.